Refund Policy

This policy covers paid subscription plans purchased on MPListing (e.g. featured placement plans). It does not apply to free features such as listing, claiming, or correcting a business -- those are always free and are never covered by a "refund" because no payment is required for them.

Billing

Subscriptions are billed in advance for the billing cycle shown at checkout (monthly, annual, or one-time) via our payment processor.

Cancellations

You may cancel a subscription at any time from your account dashboard. Cancelling stops future billing; it does not automatically refund the current billing period.

Refund Eligibility

• If you were charged in error (e.g. a duplicate charge), contact us for a full refund.
• If a paid feature (such as featured placement) was not delivered due to a fault on our side, you are entitled to a refund or credit for the affected period.
• Refunds for change-of-mind cancellations are considered on a case-by-case basis within 7 days of the charge.

How to Request a Refund

Contact us through the support channels listed on the site with your invoice number and reason for the request. We aim to respond within 5 business days.